Handling Information in a Care Setting

Ensure responsible, lawful handling of personal data in care environments.

This course explains the importance of handling information responsibly within health and social care settings, focusing on the principles of confidentiality, data protection, and informed consent. It outlines the legal and ethical obligations under legislation such as the Data Protection Act 2018 and the UK GDPR, helping learners understand how to manage sensitive personal data in line with industry standards. You’ll explore how to recognise and respond to information requests, when it is appropriate to share data, and how to do so securely without breaching trust or compromising individual rights. The course also highlights real-world examples of poor information handling and their consequences, reinforcing the critical role of accurate record-keeping and confidentiality in safeguarding vulnerable individuals and maintaining professional standards in care environments.

Course Benefits:

• Understand data protection and confidentiality in care settings
• Learn when and how to share information legally and safely
• Support professional conduct and information governance

Accredited by: CPD | CPD Units: 2 | Duration: Approximately 20 minutes*

Person Centred Care

Understand the fundamental principles and practical implementation of person-centred care in adult social care settings.

This course begins by defining the concept of person-centred care and tracing its origins, helping you grasp why this approach has become a cornerstone of quality care. It explores the core values underpinning person-centred care, such as respect, dignity, and individuality, emphasizing the importance of tailoring care to meet the unique needs and preferences of each service user. You’ll learn about essential tools like care plans and daily reports that support personalised care delivery. The course also highlights the critical role of obtaining informed consent and involving individuals in decisions about their care. By completing this training, you’ll gain a thorough understanding of how to adopt and apply person-centred approaches effectively within your role.

Course Benefits:

• Learn the history and meaning of person-centred care
• Understand key values that guide personalised care delivery
• Gain practical knowledge of care planning and documentation
• Recognise the importance of consent and individual involvement

Approved by: CPD | CPD Units: 2 | Duration: Approximately 45 minutes*

Understanding Your Role in Care

Gain a clear understanding of social care and your important place within it.

This course defines the social care sector, exploring why individuals choose it as a career and outlining its core goals and objectives. You’ll learn about typical job roles and descriptions, the principles of person-centred care, and the key codes of practice that govern the profession. The course also introduces relevant government legislation that shapes care delivery, helping you understand your legal and ethical responsibilities. Finally, it addresses common workplace challenges such as conflict resolution, offering strategies to handle disagreements professionally and maintain a positive working environment.

Course Benefits:

• Understand the social care sector and its career motivations
• Learn about person-centred care and relevant codes of practice
• Gain insight into key legislation affecting care roles
• Develop skills to manage workplace conflicts effectively

Approved by: CPD | CPD Units: 2 | Duration: Approximately 40 minutes*

Safeguarding of Children

Learn how to protect children and respond to signs of abuse.

This course explores the concept of safeguarding and how to protect vulnerable children from harm. You’ll learn to identify different types of abuse, spot the signs, and respond appropriately. Key legislation and reporting responsibilities are also covered.

Course Benefits:

• Recognise signs and types of child abuse
• Understand your safeguarding responsibilities
• Respond confidently to concerns and disclosures
• Learn about the key legislation and reporting protocols

Approved by: CPD | CPD Units: 3 | Duration: Approximately 75 minutes*

Introduction to the Safe Handling of Medicine

Gain vital knowledge on safe medication management in care settings.

This course covers the correct procedures for storing, administering, and disposing of medicines according to government legislation and guidelines. You’ll learn about the roles of different staff members involved in medication handling, the variety of medicine groups, and levels of support needed by patients. The training also includes infection control measures and how to interpret medication labels accurately. This course is essential for anyone responsible for medicine management in health and social care environments.

Course Benefits:

• Learn safe practices for medicine storage, administration, and disposal
• Understand staff roles and responsibilities in medicine handling
• Recognise different medication types and support needs
• Gain knowledge of infection control and label interpretation

Approved by: CPD | CPD Units: 2 | Duration: Approximately 60 minutes*

Health and Safety in a Care Setting

Create a safer care environment for residents and staff.

This course highlights the essential health and safety responsibilities within care home environments, providing a thorough overview of current legislation, policies, and procedures that underpin safe practice. It covers key topics such as risk assessments, infection control, fire safety, manual handling, and emergency response protocols. Learners will gain a clear understanding of their duty of care and how to identify, report, and manage potential hazards to protect both residents and staff. The course also explores the importance of creating and maintaining a safety-conscious culture that promotes respect, accountability, and continuous improvement. By reinforcing compliance with legal standards and encouraging proactive risk management, this training supports the delivery of high-quality, person-centred care in a safe and supportive setting.

Course Benefits:

• Understand care sector health and safety legislation
• Learn how to identify and manage risks effectively
• Promote a safe, respectful, and compliant care home culture

Accredited by: CPD, IIRSM | CPD Units: 3 | Duration: Approximately 80 minutes*

Dignity and Privacy

Promote respectful care through dignity and privacy best practices.

This course explains the core values of dignity and privacy in health and social care. You’ll learn how to develop strong professional relationships and what can go wrong when these values are not upheld.

Course Benefits:

• Define dignity and privacy in care settings
• Understand how to build trust with service users
• Avoid common issues that undermine respectful care
• Improve quality of care through professional practice

Approved By CPD Approved | Approximately 50 minutes*

Safeguarding Adults

Learn how to identify, prevent, and respond to abuse and neglect of adults at risk.

This online training course is designed for professionals and volunteers who work with adults requiring care and support across a variety of settings, including healthcare, social care, education, and community services. Safeguarding vulnerable adults is both a legal obligation and a vital moral responsibility to ensure their safety and wellbeing.

The course covers the core principles of safeguarding, clearly outlining your role and responsibilities in protecting adults from abuse, neglect, and harm. You will learn how to recognise the signs and indicators of abuse, understand appropriate reporting procedures, and respond effectively to concerns.

Additionally, the course emphasizes the importance of empowerment—ensuring that individuals retain control over their own lives while being protected. It highlights best practices for supporting vulnerable adults with dignity and respect, helping you contribute to a safer, more supportive environment for those in your care.

Course Benefits:

• Understand your legal duties under safeguarding legislation
• Recognise the signs of abuse, neglect, and exploitation
• Learn how to report safeguarding concerns effectively
• Promote dignity, choice, and empowerment in care settings
• Enhance safety standards across your organisation

Accredited by: CPD | CPD Units: 3 | Duration: Approximately 75 minutes*

Basic Fire Safety Awareness for Care Homes

Ensure the safety of residents and staff by understanding fire risks and prevention specific to care settings.

The Regulatory Reform (Fire Safety) Order 2005 mandates that all workplaces, including care homes, provide adequate fire awareness training to their staff regardless of size. This online training course is tailored specifically for employees of care and residential homes, focusing on the unique fire safety challenges within these environments.

You will learn why fires occur, how to prevent them, and the essential actions to take if a fire breaks out. Completing this course helps you contribute to a safer workplace and protect vulnerable residents.

Course Benefits:

• Understand fire risks and prevention tailored to care home environments
• Learn your responsibilities under current fire safety legislation
• Recognise common causes of fire in care settings and how to avoid them
• Gain confidence in appropriate fire response and evacuation procedures
• Support a safer environment for residents, visitors, and staff
• Comply with legal training requirements and best practices

Accredited by: CPD, Gatehouse Awards & IIRSM | CPD Units: 2 | Duration: Approximately 60 minutes*

Paediatric First Aid

Build the knowledge and confidence to respond effectively to emergencies involving young children.

This course covers essential first aid skills specifically tailored for children, providing you with the knowledge needed to respond effectively in emergency situations. Topics include emergency planning, assessing a child’s condition, Basic Life Support (BLS), CPR techniques, and managing shock, fractures, bleeding, and common minor injuries and illnesses.

While this course delivers vital theoretical understanding, it does not include the practical hands-on training required to fully develop and demonstrate competence in first aid. To complete your certification, practical sessions must be arranged and successfully completed.

Please contact us to schedule practical training and ensure you have the confidence and skills needed to provide safe and effective first aid care for children.

Course Benefits:

• Gain comprehensive understanding of paediatric emergency first aid
• Learn key life-saving techniques including CPR and Basic Life Support
• Develop confidence to assess and respond calmly to emergencies involving children
• Understand the importance of emergency planning and prevention
• Meet training requirements with the option for practical assessment

Approved by CPD & IIRSM | CPD Units: 3 | Duration: 115 mins*