ISO 20000-1 | IT Service Management

What Is ISO 20000-1?

ISO 20000-1 is widely known for providing requirements for an IT Service Management system. Using this standard enables organizations of any kind to manage the IT Service system including service desk supports. It also helps protect the information security of the company’s assets such as financial information, intellectual property, employee details or information entrusted by third parties including customers.

It enables IT departments to ensure that their processes are aligned with both the needs of the business and international best practice. This in return helps organisations benchmark how they deliver managed services, measure service levels and assess their performance.

Candy Management Consultants offer payment plans. Contact Us for more information.

What Are The Benefits?

  • Protect Company Assets
  •  Monitor and Assess Performance
  •  Save Time and Resources
  •  Win More Business With Proven Credentials
  • Streamline Processes
  •  Boost Profits
  •  Regulate Daily Tasks of Employees

Why Choose Candy?

At Candy Management Consultants, we’ve amassed an experienced team of expert ISO 20000-1consultants – each with at least ten years of experience in the ISO and health and safety industries. Thanks to this wealth of knowledge and experience, we can guide you through the process to help you achieve your ISO 20000-1 certification with ease.

We’re here to every step of the way to answer any questions you may have relating to ISO 20000-1, so please don’t hesitate to get in touch with our team. When you follow our expert ISO 20000-1 guidance, you are guaranteed to achieve your ISO certification – we are proud to say we have a 100% success rate to date!

To ensure a high level of customer satisfaction, we also ensure that all our services are provided promptly and delivered within the specified timeframe. Crucially, our set day rate and our payment plans help to keep our prices affordable for businesses of all shapes and sizes. Plus, we’ll never charge you for the days that you don’t use our services.

To discuss your ISO requirements or new management system with our knowledgeable team, please don’t hesitate to get in touch by either calling us on 0161 470 7929 or sending us your enquiry via email at Alternatively, if now isn’t a good time, you can always request a call back at a time and date that’s right for you by filling out our online contact form with your contact details and enquiry!

Our Flexible 3 Step Process

Tailored to You

We will complete a thorough gap analysis and review of your business processes to understand how best to implement an ISO compliant management system.

Working with your management team we will build your new management system and where possible align to your existing processes to avoid disruptive change.

We will train your workers on the new system and how to maintain it so that you remain compliant. We will also assist you in your preparation for third-party certification audits.

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