Meet the Team

Why Organisations Choose Our Team

Choosing an ISO consultancy isn’t just about selecting a company, it’s about choosing the people who will guide your organisation through certification and ongoing compliance.
Our team works alongside your business to understand how you operate before designing practical management systems that support both certification and everyday performance.

Our approach is built around:

Practical consultancy, not generic templates

Hands-on implementation support

Clear, jargon-free advice

Long-term compliance, not just certification

Experienced consultants working alongside your team

Solutions that are tailored to your business

Our goal is simple: to make ISO certification easier while delivering management systems that continue to add value long after the audit has been completed.

Soemi Biscardi | Operations Director

As Operations Director, Soemi is responsible for overseeing the successful delivery of consultancy projects across Candy Management Consultants. Working closely with clients and the consultancy team, she ensures every project is planned, managed and delivered to the highest professional standards, from the initial consultation through to certification and ongoing compliance support.

Soemi coordinates project delivery across multiple industries, helping organisations implement practical management systems that align with their operational requirements while meeting internationally recognised ISO standards. She works closely with clients to ensure projects remain on schedule, communication is consistent and management systems are embedded effectively within day-to-day operations.

In addition to supporting client projects, Soemi oversees operational processes across the business, helping maintain the quality, consistency and service standards that organisations expect from Candy Management Consultants.

Supporting Every Client Behind the Scenes

Successful consultancy projects rely on more than consultants alone.

Our wider team ensures every client benefits from responsive communication, innovative technology and ongoing support throughout their compliance journey.

Inna Diachenko | Marketing Manager

As Marketing Manager, Inna leads the strategic development of Candy Management Consultants’ marketing and communications activities. She is responsible for ensuring organisations across the UK can access practical information, guidance and educational resources relating to ISO certification, compliance and business improvement.

Working alongside the consultancy and technical teams, Inna oversees digital marketing, content strategy, brand development and client communications, helping ensure the expertise of Candy Management Consultants is presented clearly and consistently across every customer touchpoint.

Courtney Littlewood | Office Manager & Marketing Executive

Courtney plays a central role in supporting the day-to-day operations of Candy Management Consultants, ensuring the business runs efficiently while delivering a professional experience for clients from their initial enquiry through to ongoing consultancy support.

As Office Manager, she coordinates administrative processes, supports project delivery, manages client communications and works closely with the consultancy team to ensure projects progress smoothly. Alongside her operational responsibilities, Courtney also contributes to the company’s marketing activities, assisting with website content, digital communications, campaign delivery and client engagement.

By combining operational coordination with marketing support, Courtney helps maintain the high levels of organisation, responsiveness and customer service that underpin every consultancy project delivered by Candy Management Consultants.

Zack Hamnett | Software Developer

Zack leads the ongoing development of the CandyBox Compliance Management Platform, working closely with the consultancy team to ensure the platform continues to meet the practical needs of organisations operating ISO management systems and wider compliance frameworks.

He is responsible for developing new functionality, maintaining platform performance and supporting the continuous improvement of CandyBox, helping organisations manage documents, audits, corrective actions, risks and compliance activities through one secure cloud-based platform.

Working alongside consultants and clients, Zack helps translate real-world compliance challenges into practical digital solutions, ensuring CandyBox continues to evolve as a powerful tool for supporting long-term compliance and audit readiness.

Supporting Organisations Across Multiple Industries

Our consultants regularly support organisations operating within:

  • Manufacturing
  • Construction
  • Engineering
  • Logistics & Supply Chain
  • Healthcare & Care Services
  • Security Services
  • Professional Services
  • Multi-site organisations

Every project is tailored to the way your organisation operates, ensuring your management system reflects your business rather than forcing your business to fit a template.


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