ISO 9001 for customer satisfaction and loyalty

ISO 9001 for customer satisfaction and loyalty

An introduction to ISO 9001 certification ISO 9001 certification is an international standard for quality management systems (QMS) that sets out requirements for a company’s quality management processes. The standard is designed to help organisations improve their quality management processes and, in turn, improve customer satisfaction and loyalty. The standard was first published in 1987

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Cybersecurity: Why Your Business Can’t Afford to Become a Victim of Attacks

How do Cyber Attacks Happen? There are numerous ways in which hackers can gain access to your company’s information assets, phishing is one of the common methods. Phishing is where a cybercriminal sends fraudulent emails in large quantities to individuals which ask for sensitive information such as passwords, bank details, emails, and more. These emails

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A Beginners Guide to ISO/IEC 27001:2013

A Beginners Guide to ISO/IEC 27001:2013

What is ISO 27001? ISO/IEC 27001 is an information security management standard that helps organisations structure their policies, procedures, and staff training in relation to managing information security-related risks. The International Organisation for Standardisation and the International Electrotechnical Commission jointly published in 2005 and revised in 2013, you may see the standard referred to as

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Hacked Off with Hackers? Here’s How to Protect Your Business!

Recent Scams You may have heard about the countless scams that hackers are launching now. Take a recent Facebook scam for example. Hackers are accessing users’ accounts and obtaining money through their saved payment details, whether this is PayPal or another method of payment. So, hackers are pervading so many aspects of our day-to-day lives,

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Why SMEs Should Invest in ISO 27001

Why SMEs Should Invest in ISO 27001

ISO 27001: Information Security Management Systems ISO/IEC 27001:2013 is the internationally recognised standard for Information Security Management Systems. In summary, it is a certification that is obtained by organisations, both small, medium, and large in a variety of different sectors. ISO 27001 certification serves the purpose to ensure the safeguarding of information assets. The standard

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