What is ISO Certification?
ISO is an independent and non-governmental organisation that stands for the International Organisation for Standardisation. ISO is utilised globally by millions of companies in a variety of industries to ensure high-quality products and services, good health and safety practices, eco-friendly processes, and more. The reason why ISO is so popular is because it opens doors for new opportunities and has many benefits for your business.
In this blog, we will cover the benefits of ISO certification for recruitment companies as well as the top standards that are recommended.
A Competitive Market…
It’s no secret that recruitment is a very competitive industry. Recruitment agencies often have to provide a truly high-quality service in order to be successful, and simply saying you are the best, even when backed up with client testimonials just isn’t enough anymore. That’s where ISO comes in and gives your recruitment company a competitive edge.
Standards such as ISO 9001 (the standard for quality management systems) will give potential clients extra peace of mind when considering working with your agency. This is because the standard demonstrates your organisation’s commitment to quality, outstanding customer service, and continuous improvement.
Why ISO Certification for Recruitment Companies?
Gaining a certificate for an ISO standard demonstrates that your business operates to a consistently high standard, which has been verified by a third party. Having this can make your recruitment company more attractive to prospective clients and boost your chances of making it onto an approved supplier list.
Benefits include:
- Simplified internal processes – in turn reducing costly errors.
- Increased productivity and job satisfaction for employees.
- Win new business and retain existing clients.
- Improved customer satisfaction.
- Ensure compliance with regulatory, contractual, and legal requirements.
- Develop a culture of continual improvement within the organisation.
- Qualify for tenders and contracts.
ISO 9001: Quality Management Systems
ISO 9001 is the internationally recognised standard for Quality Management. Implementing this standard ensures your recruitment company’s processes are efficient and consistent which will enable you to consistently deliver to a high standard.
Clients are more likely to choose recruitment companies that have this ISO. The standard evidences that the agency has implemented the necessary procedures to keep clients satisfied and deliver on their recruitment needs.
ISO 27001: Information Security Management Systems
As a recruitment company, you deal with a lot of personal information, from CVs to identification documents. Maintaining your reputation and ensuring that clients and applicants alike will trust you with their information requires keeping this information safe and confidential.
ISO 27001 is the recognised standard for Information Security Management. The standard ensures you are compliant with legislation such as the General Data Protection Regulation (GDPR) and the Data Protection Act (DPA 2018). This will reduce the likelihood of data breaches, saving you both time and money. It will also show your clients and other stakeholders that you are aware of your legal requirements.
The Candy Management Consultants Approach
Candy Management Consultants is an ISO and Health and Safety consultancy that serves clients nationwide. Our consultants have over 15 years of experience within a variety of industries.
Your recruitment company may already have processes in place that meet the requirements of ISO standards. Our experts will assist you in fine-tuning them where needed to ensure you are ready for your third-party external assessment. When you are ready, we will put you forward to the auditor who will then confirm that your company adheres to these high standards.
Getting Started with ISO
If you want to consistently meet your client’s and other stakeholders’ requirements, then ISO certification is a must for your recruitment company.
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