ISO 27001 Clause 7.5

Documented information is a cornerstone of a successful Information Security Management System (ISMS). Clause 7.5 of ISO 27001:2022 ensures that organisations create, control, and maintain the documentation necessary to operate and continually improve their ISMS.

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What is ISO 27001 Clause 7.5?

Clause 7.5 requires organisations to:

• Determine the information that needs to be documented for the ISMS.
• Control and maintain documented information to ensure it is available, protected, and up-to-date.
• Ensure that information is accessible to those who need it and protected against loss, unauthorised access, or corruption.

Documented information can include policies, procedures, risk assessments, audit reports, and records of training or incidents.

Why Documented Information Matters

Documented information:

• Provides evidence of compliance with ISO 27001 requirements.
• Supports consistency in processes and controls.
• Facilitates audits, reviews, and continual improvement.
• Helps preserve knowledge and accountability within the organisation.

Without proper documentation, organisations may struggle to demonstrate compliance or maintain effective information security practices.

How to Address Clause 7.5

To comply with Clause 7.5, organisations should:

1. Identify what information needs to be documented for processes, controls, and requirements.
2. Create clear, structured documents that are understandable and accessible.
3. Implement document control procedures to manage updates, approvals, and versioning.
4. Protect documents appropriately, considering confidentiality, integrity, and availability.
5. Regularly review documented information to ensure it remains relevant and accurate.

Example

A logistics company might document:

• Information security policies and procedures.
• Risk assessment and treatment records.
• Training records and awareness activities.
• Incident reports and corrective actions.

These documents serve as evidence for audits, guide daily operations, and support continuous improvement.

Final Thoughts

Clause 7.5 ensures that your ISMS is well-documented and controlled, making it easier to operate effectively, demonstrate compliance, and maintain continual improvement.

Need support creating and managing ISO 27001-compliant documented information? Candy Management Consultants can help you establish efficient documentation practices that strengthen your ISMS.

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