Ensures Efficiency and Boosts Productivity
ISO 9001 is the internationally recognised standard for quality management systems and is implemented in companies such as cleaning firms to ensure high quality and consistent service. This certification ensures better staff training methods which will improve the way your employees work, resulting in your company becoming more systematic and will boost your employee’s productivity. Employees that work for a company with ISO 9001 are typically more satisfied as they receive improved training and are clearer on their company’s objectives.
Improves Customer Satisfaction
Due to improved training, employees deliver a more high-quality service for your cleaning firm, resulting in more satisfied clients. Having a good reputation will attract new clients and retain existing ones. More clients mean more market potential, making ISO 9001 an excellent decision to implement should you wish to expand your company. It has many benefits and uses for tenders and contracts making it one of the most popular standards amongst cleaning firms.
Ensures Employee Safety
When working with high chemical and wet products, safety should be the number one priority to ensure that your employees are not at risk of injuring themselves or your clients. Slips, trips, and falls is the number one workplace accident and is extremely common in the cleaning industry. ISO 45001 is the internationally recognised standard for an Occupational Health and Safety Management Systems and keeps your employees and clients safe, protecting them as well as your reputation.
Many cleaning companies work off-site, so training your employees properly and conducting risks assessments prevents them from injuring themselves. ISO 45001 also reduces sick leave due to minimised workplace incidents. Your business will become more trustworthy as you are proven to be a safer company as you will have had a third-party external auditor come into your company to award you your certification once your management system is implemented by a company like Candy Management Consultants.
Opens Doors for Tendering
ISO 9001 demonstrates that your company is reliable and structured as there are many specific processes in place to ensure efficiency. This opens doors for tendering and contracts.
ISO 45001 helps your company streamline accident processes and increases productivity through reduced absenteeism. This opens doors to tenders and contracts, and you will likely find ISO is required when completing your PQQ (pre-qualifying questionnaire) when applying to tenders.
Getting Started with ISO
If you want to boost productivity within your company and demonstrate your ability to meet your customer’s and employee requirements and health and safety needs, then becoming certified in ISO 9001 and ISO 45001 will work for you.