Problem Solving in the Workplace
This course covers a range of problems that occur in the workplace- and how they can be recognised, controlled, and solved. Those with good problem-solving skills are valuable and trusted assets in any team. 30 mins*
Products
Principles of Communication
This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues, and much more. Approved by CPD CPD Units: 3 75 mins*
Presentation Skills
This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make. Giving a successful presentation can be one …
Preparing for a Job Interveiw
Job interviews are a two-way process, where the employer and the interviewee can both decide if they are a good fit. This short course will provide you with some useful tips for how to prepare for an interview including preparing answers to common questions to help you win the jobs you need. Approved by CPD CPD …
Objective Setting
This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful …
Negotiation
This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator. Approved by CPD CPD Units: 2 46 mins*
Managing Sickness & Absence
This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies. Approved by CPD CPD …
Managing Meetings
This course looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson. It also goes through some basic definitions and statistics that outline how important running meetings effectively can be. …
Your Personal Development
The course will start by looking at the way standards are set, monitored and regulated for social care organisations and workers throughout the UK. It then goes on to cover the codes of practice and legislation, reflecting on your work to ensure continued improvement, communication, feedback and much more. Approved by CPD CPD Units: 2 …
Working within the Private Security Industry
This course will go through numerous things including an introduction to the private security industry, and the main services it covers, discussing the body which regulates the industry and highlights the standards of behaviour expected from security operatives, and the law as it relates to the industry. It includes an in-depth look at health and …