Products

This course has been designed to ensure you have the techniques to improve your efficiency, output, and ability to function more effectively – whether in your ordinary day or when deadlines loom and the pressure is building. People do better in their job when they manage their time correctly. Approved by CPD CPD Units: 3 […]

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach. In formal terms, performance management involves the achievement of performance targets through

This course discusses how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. It then finishes off by covering negotiations and how to avoid them and includes some methods for closing a sale. It also covers basic rules for those in sales, cold

This course covers the basic principles of project management and covers some of the tools and techniques you can employ to improve your project management skills. Project management is important because it ensures what is being delivered, is right, and will deliver real value against the business opportunity. Approved by CPD CPD Units: 3 90 mins*

This course will introduce you to some of the import techniques and theories that can help you to improve your leadership skills and be more effective in your role. A leader doesn’t have to be a manager, but it is hard to have a manager who doesn’t take a leadership role. Approved by CPD & ILM

This course will introduce you to some of the key documents and legislation that relate to Early Years providers, the process for registering with Ofsted, and the various policies and procedures that need to be in place. It also covers learning and development requirements, how to observe and assess the progress of children in your

By the end of this course, you will understand the need for secure handling of information and you will know how to access support if you have any questions regarding access to information. The course will cover the important role confidentiality plays in developing trusting relationships with the people in your care and it will define

This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to, the process of delegation and more! Approved by CPD

A disciplinary at work is a formal acknowledgment of such employee misconduct. This course covers the aims of the disciplinary procedure, penalties including investigations, allegations, and suspensions, procedures for carrying out hearings, and appeals. Approved by CPD CPD Units: 2 45 mins*

This course goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behavior and how to develop a resilient team. It will also explains in detail what team working is and cover some