This course explains how to build confidence in management, by sharing the company vision, building strong teams, and listening to feedback, then it examines how a proactive HR presence benefits employee relations. This course covers the many benefits good employee relations can bring to a business and it shows you how to deal effectively with […]
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Customer service can break a company’s chance to turn a potential customer into a loyal customer. This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your
This course goes on to cover the objectives of the Prevent strategy, how to base your actions on a risk-based approach, what to do if you are concerned, and much more. It begins with starts with an overview of the Government’s Prevent strategy and then looks at some of the reasons people become extremists. Approved
This course starts by explaining what we mean by person-centred care and where this term originated. It then goes on to analyse the values represented by person-centred care and explains why care should be as much as possible tailored to each service user. Finally, it will give you an overview of care plans, daily reports,
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This course will start by defining the various terms used when talking about nutrition and hydration in care environments, the basic elements of nutrition and eating a healthy balanced diet, identify the reasons why vulnerable people might suffer from dehydration, and the tools you can use to identify people that are at risk of malnutrition
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This course describes in detail the many facets and procedures of the Mental Capacity Act. This includes who the act affects, when it applies, how to assess capacity and the procedures that can be put in place in the home or workplace to ensure best practices are followed and people are treated fairly at all times.
Mental Capacity Act and Deprivation of Liberty Safeguards Read More »
In the last few years, the threats to our society have multiplied and evolved in many ways. This course will start by introducing the learning outcomes and role of the lockdown officer, then discuss some of the likely reasons for a lockdown, go over some of the steps you can take to prepare your school for
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This level 2 course is about minimising the level of potential hazards in a food catering setting. Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. Approved by COPD, Gatehouse Awards, Institue of Hosppitality & IIRSM CPD: 3 75 mins*
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This level 2 course is about minimising the level of potential hazards in a food manufacturing setting. Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control, and waste management. Approved by CPD, Gatehouse Awards, Institute of Hospitality & IIRSM CPD Units: 3 75
Level 2 Food Safety – Manufacturing Read More »
This level 1 course is about minimising the level of potential hazards in a food manufacturing setting. Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control, and waste management. Approved by CPD, Gatehouse Awards, Institute of Hospitality, IIRSM & IOSH CPD Units: 2
Level 1 Food Safety – Manufacturing Read More »
